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Care Opinion

A12

Story from nhs.uk

"A12"

About: New Cross Hospital / General surgery

The emergency buttons for the beds did not work. One night another patients catheter needed changing and I had get someone to do it. They left my cannula in longer than it should of been, It went in on the Monday and came out the Sunday.

Anbother patients cannula came out in the bathroom, there was blood there this was the Saturday night in the Sunday we told the nurses and cleaning staff and it wasn’t cleaned till the Monday.

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Responses

Response from The Royal Wolverhampton NHS Trust 6 years ago
The Royal Wolverhampton NHS Trust

Submitted on 11/01/2018 at 07:59
Published on Care Opinion at 09:11

Thank you very much for taking the time to post comments regarding your recent patient experience.

I am sorry for any distress this matter has caused. To enable us to look further into your concerns, I would be grateful if you could contact the Patient Advice and Liaison Service (PALS) on 01902 695362 who can assist further.

Kindest Regards

Alison Dowling

Head of Patient Experience and Public Involvement

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