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"Neurology appointment review"

About: University College Hospital

Sometime ago, while looking at my reflection in the mirror, I noticed that the size of my pupils was unequal. I got concerned and after googling it I got even more anxious. I sought medical help. I was seen by a doctor who, after careful evaluation, offered a diagnostic from the symptoms that I presented: Benign episodic unilateral mydriasis. The reason I am writing this feedback is because I was very impressed by the way the doctor carry the appointment. He was extremely professional and direct while maintaining a human touch that I believe the patient desperately looks for. I sympathise with the pressures and titanic demands that all NHS staff faces and I understand why so many show signs of wear and tear. I wish not to give moral advice but rather to humbly say that, from the patient point of view, I think that we all benefit and could learn from the doctors approach to medical care, if we want to maintain NHS as a service for the people. I certainly did. Thank you.

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Responses

Response from University College Hospital 6 years ago
University College Hospital
Submitted on 18/01/2018 at 14:34
Published on nhs.uk at 16:02


Thank you for taking the time to give us your feedback. We're so pleased you were happy with the care and attention you received from our Neurology Department and we will feed this back to the team.

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