This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"My stay at the Lings Bar Hospital, Castle Ward."

About: Lings Bar Hospital

(as the patient),

I was transferred from the Queens Medical Centre with serious cognition problems. I couldn’t walk or function properly on any level. I was treated by friendly and sympathetic staff who were highly skilled as well as being cheerful. This applied to all the staff, from Consultants and Nurses to the kitchen and cleaning staff. They all wanted the best for me. I was on Castle Ward for 3 weeks and was able to return home feeling much happier and capable of movement and understanding. The staff made sure that I was going to have all the correct facilities, medications, equipment and care at home before sending me there. The Physio team even made a visit and organised the installation of a hand rail up the stairs. The social worker also did everything possible. All this made me feel much better about myself and impressed family and friends. A local club made a donation towards activity equipment on the Ward as a tribute to the care that I received.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Janet Crawford, Operational Services Manager, Lings Bar Hospital, Health Partnerships 6 years ago
Janet Crawford
Operational Services Manager, Lings Bar Hospital,
Health Partnerships
Submitted on 03/01/2018 at 09:36
Published on Care Opinion at 11:08


Dear Meghan

I am responding to your posting on behalf of the ward, clinical and non clinical teams that have all made such a positive impact on you and on your care whilst you were a patient on Castle Ward.

Thank you for taking the time to share your experience, it is such an encouragement to the staff who do their best to provide the best care possible for all of our patients.

I will pass on your comments to the relevent managers to share with their teams.

I do hope that you continue to improve now that you are home again, and would like to wish you the very best for 2018.

kind regards

Janet Crawford - Operational Services Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k