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"Christmas eve care"

About: Borders General Hospital / Accident & Emergency

(as a service user),

We would like to thank everyone in both the A and E department and the out of doctors who on a very busy Christmas eve , during a very hectic time did every thing possible to sort out my  Mum , who arrived without important medication. 

All staff went above and beyond to sort out what ended up being a difficult one to solve. Particular thanks to the triage nurse.

Thank you very much,


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Responses

Response from NHS Borders 6 years ago
Submitted on 04/01/2018 at 16:52
Published on Care Opinion at 17:15


Thank you for your comments regarding the care your mother received from Borders Emergency Care Service, (out-of-hours service) at the Borders General Hospital. It is very kind of you to write expressing your appreciation.

Your feedback is valuable to us and I will ensure that your comments are passed on to the staff concerned, as they are always grateful for feedback commending their care of patients.

Many thanks once again and I'm pleased that you and your mother were happy with the service provided.

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