"Pain"

Took my mum to hospital actually still in the hospital! For an abses causing excruciating pain. After passing out 5 time we go triaged and took to a bed. Where we waited for four hours to be seen! No one in the ward even knew what the issues were. Told not to eat and drink 4 hours later still not been seen and no pain relief. Which was again dangerous as my mum has diabetes. Nurses discussing their holidays and having tea, not talking to us about what is going on. After 4.5 hours my mum finally got pain relief (well part of it) got my fingers crossed for the intravenous antibiotics. Really Awlful treatment, sure it’s not 100% the nurses problems and sure they are under staffed it was this particular nurse I think was awlful. Another nurse has come round 2 times asking how everyone was and she was not even working on this ward. Terrible I feel sorry for the people going on their own to hospital with no one with them to chase up getting treated.