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"Day intervention Victoria kirkcaldy"

About: Victoria Hospital / Endoscopy

(as the patient),

Had endoscopy recently and due to a previous procedure going wrong I as extremely anxious. 

The senior nurse carrying out the procedure was very understanding, and gave me both .

Relaxing sedations and really reassured me. Her name is Leanne , and I cannot praise her highly enough. Also another nurse, Shona, who remembered me from my previous  experience, stayed with me and held my hand. All the staff went out of their way to calm and reassure me.

Well done.

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Response from Sandra Connelly, Senior Charge Nurse, Day Intervention Unit, NHs Fife 6 years ago
Sandra Connelly
Senior Charge Nurse, Day Intervention Unit,
NHs Fife
Submitted on 04/01/2018 at 18:04
Published on Care Opinion on 05/01/2018 at 08:53


picture of Sandra Connelly

Dear Gardner


Thank you for your post on Care Opinion following your recent procedure.

It is nice to hear that this time you felt reassured and relaxed especially after your first experience. I will certainly pass on your kind comments to the nursing staff including Shona and Leanne who will be delighted to receive your feedback.

I hope that you are now fully recovered.

Kind regards

Sandra

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