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Nursing

Posted By malnine

"Nursing"

(as a relative),

At times I felt the nursing had a lot to be desired. Certain nurses stood out in a ward that was understaffed and seemed to be difficult to nurse, probably because of its size and locality.

At times cleanliness seemed to be an afterthought with staff entering and exiting the ward without cleaning their hands.

I realise how difficult this particular ward is to nurse, with its size and awkwardness and also the staff shortages, but I feel that it could be managed and nursed better. 

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Responses

Response from Kirsten Dickson, Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team, NHS Grampian 6 years ago
Kirsten Dickson
Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team,
NHS Grampian

Submitted on 18/01/2018 at 17:33
Published on Care Opinion at 18:29

picture of Kirsten Dickson

Dear Malnine,

Woodend Hospital have asked me to post this response on their behalf:

'We are very disappointed to hear this about your relative's stay at Woodend Hospital and would like to apologise for this.

We would be keen to find out more and would like you to get in touch. Please call the Woodend Management Offices on 01224 556242 and ask for the Nurse Manager.'

Thank for taking the time to post your story on Care Opinion.

Take care,

Kirsten

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