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"Emergency treatment at the Beatson Acute centre"

About: Beatson West of Scotland Cancer Centre

(as a service user),

Whilst undergoing Chemotherapy I picked up a cold and bad  cough over the weekend in early  Nov 2017 which resulted in contacting the Beatson Emergency Advice number first thing on the following Monday.   After a brief discussion with a nursing adviser an ambulance was sent to take me into the Beatson acute treatment centre.   The ambulance arrived within an hour and whilst being taken to Gartnaval I was given a thorough check over.     At the Beatson centre I was immediately seen by a doctor and looked after by nursing staff who again carried out a thorough check including blood tests and xray.   Later I was again seen by a second doctor and finally by a consultant.   The end result was being sent home by taxi with a 7 day course of antibiotics. The treatment and care I received was excellent and reflects great credit on the Beatson acute unit and the service provided by the NHS.   Thank you!

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 6 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 03/01/2018 at 14:57
Published on Care Opinion at 15:14


picture of Nicole McInally

Dear NA

Many thanks for sharing your experience of the Beaston.

I am pleased to read about the excellent care and treatment you received at the Beatson Acute Treatment Centre.

I will make sure that we share your post with the staff at the Beatson who will be delighted to read such positive feedback.

I would like to wish you well.

Kind Regards

Nicole

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Response from Elaine Burt, Chief Nurse, Regional Services, NHSGGC 6 years ago
Elaine Burt
Chief Nurse, Regional Services,
NHSGGC
Submitted on 03/01/2018 at 15:45
Published on Care Opinion at 16:10


Dear NA

Thank you for taking the time to highlight the care you received at the Beatson. I am glad that this intervention has helped you. We will share this feedback with staff who will be pleased they were able to assist you.

Best wishes

Elaine Burt - Chief Nurse - Regional Services

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