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Care Opinion

Being unwell

Posted By Jagnew0603

"Being unwell"

About: University Hospital Ayr / Combined Assessment Unit (CAU)

(as the patient),

I was admitted to ayr hospital and was amazed by the care I received. The emergency department staff were amazing and the CAU staff were also brilliant. Dr Roomi was lovely and very helpful. Thank you so so so much x

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 27/12/2017 at 09:22
Published on Care Opinion at 11:35

picture of Eunice Goodwin

Dear Jagnew0603,

I am sorry you were unwell. Being ill at Christmas is not the best planning but I am very pleased you found your care to be so good. The staff were delighted with your lovely post, thank you.

Best wishes,

Eunice

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