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Impressed by the quality of care

Story from nhs.uk

"Impressed by the quality of care"

About: Northwick Park Hospital / Vascular surgery

I would like to express my gratitude to the wonderful consultants, surgeons and nurses at Northwick Park/St. Mark's Hospitals. Yesterday I had an operation to treat the varicose veins in my right leg and everyone was amazing - very professional and helpful. I am particularly impressed by their patience when answering my questions and reassuring me as I was quite worried and stressed.

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Response from Sue Fenwick Elliott, Head of Patient Experience, London North West University Healthcare NHS Trust 6 years ago
Sue Fenwick Elliott
Head of Patient Experience,
London North West University Healthcare NHS Trust

Submitted on 21/12/2017 at 13:44
Published on Care Opinion at 16:03

Thank you for this lovely feedback. It is so stressful having surgery so I am glad that you were reassured and well looked after. I will pass your kind words onto the team.

Since you were kind enough to mention staff, I thought I would let you know that our staff awards are currently open. If you would like to make a nomination, please visit: http://www.lnwh.nhs.uk/about-us/staff-excellence-awards-2018/.

With very best wishes for a speedy recovery.

Sue

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