"Fantastic Service"

About: Royal Orthopaedic Hospital / Trauma and orthopaedics Royal Orthopaedic Hospital Trauma and orthopaedics B31 2AP

Posted via nhs.uk 6 years ago

My father is staying on ward 12 and is receiving superb dignified care from ALL the staff.
However I would particularly like to thank one member of staff for his care and attention and in particular for discussing in detail (after my father consented) the care plan and how to progress his recovery when we left hospital, he kindly answered all my questions and gave as much time as I needed.
Also the care assistant that served the food was brilliant and always a ray of sunshine.
Thank you everyone.

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Royal Orthopaedic Hospital

Submitted on 11/01/2018 at 12:59

Published on nhs.uk at 13:32

Thank you for your kind words and I hope that your father is well on the road to recovery. I will ensure that the ward sees this feedback as it is always good to know when we get it right as well as any concerns.
Kind Regards
Lisa Kealey
Public and Patient Services
lisa.kealey@nhs.net

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