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Emergency service at its best

Story from nhs.uk

"Emergency service at its best"

About: East Surrey Hospital

I would like to thank all the amzing staff in Pediatric A and E.

After an horrific road traffic accident yesterday afternoon on M23 we were taken to Redhill

Hospital.

The ambulance crew were amazing thank you for your kindness.

On arrival the children age 2 and 9 were seen immediatly by caring staff who assed there condition thank god no serious injuries .

They were seen by the nurse in charge and also very quickly by a very professional Doctor who did a thorough check over of both children.

I can't thank them enough it's the first time we have been given sandwiches and biscuits at an A and E dept.

Thank you all so much

The Bolger family x

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Responses

Response from Ben Mearns, Chief of Medicine, Surrey and Sussex Healthcare NHS Trust 6 years ago
Ben Mearns
Chief of Medicine,
Surrey and Sussex Healthcare NHS Trust

Doctor

Submitted on 19/12/2017 at 22:16
Published on Care Opinion on 20/12/2017 at 11:14

picture of Ben Mearns

Dear The Bolger Family

I am so sorry for your horrendous ordeal and am so pleased that our Emergency Department Team were able to help you all so well.

Thank you for taking the time to write and let us know. I will let the team know and they will be very pleased.

I do hope that you all have a lovely Christmas.

Kindest regards

Ben

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