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Support following a series of falls

Posted By novemberyd69

"Support following a series of falls"

About: Dumfries & Galloway Community Services / Reablement Service

(as the patient),

Very quickly following a referral a Physiotherapist arrived to assess my state which prompted her to contact STARS. A Carer came swiftly with every imaginable piece of equipment to ease my mobility, sleeping arrangements etc.

Staff were prompt, courteous, competent, conscientious and considerate and I have nothing but praise for the service and the personnel involved.  They are all STARS! 

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Responses

Response from Wendy Barron, Short Term Assessment and Reablement Service (STARS), Dumfries & Galloway Health & Social Care Partnership 6 years ago
Wendy Barron
Short Term Assessment and Reablement Service (STARS),
Dumfries & Galloway Health & Social Care Partnership

Submitted on 20/12/2017 at 17:50
Published on Care Opinion at 18:17

Dear Novemberyd69

Thank you for taking the time to feedback about your experience of the Reablement Service STARS. It is reassuring to read that you found our team to be prompt, courteous, competent, conscientious and considerate. These are qualities we aim to consistently achieve. I will ensure your words are passed onto the team.

I trust the advice and equipment will aid your needs, confidence and recovery. Should you find in time that you no longer require any of the equipment and would prefer for it to be uplifted please let us know.


Best wishes

Wendy Thomson

Service Manager STARS

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