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"Unpleasant experience"

About: Bedford Hospital South Wing / General surgery

(as a service user),

All staff at Bedford Hospital leading up to surgery were amazing, I couldn't fault anyone until I arrived on the ward. In my experience, I was not a person in Tavistock ward, I was an occupied bed until you have had the obligatory sandwich, tea and a wee then you are discharged. I experienced no care, no interaction.

It was quite unpleasant and a surprise after everyone else being so 'nice'.

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