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"poor treatment from a and e"

About: Skegness Hospital

On Friday, 15th December, my husband was taken by ambulance to ~skegness hospital following a fall on Lumley Road.

To summarise briefly, he suffers from Parkinson's disease and is often very confused.

He fell on the pelican crossing outside the Hildred's and was helped by members of the public, who summoned an ambulance and stayed with him until the ambulance arrived.

On reaching the hospital, he was told that there was no x ray facility available, as it closed at 17.00 hrs;n

The time then was 16.50, as was recorded on the ambulance report.

He was told he must attend another hospital, but he refused to do this, having left his dog alone.

He was then sent home, unescorted and without any means of transport.

Please investigate this, as this is a dereliction of the duty of care required for a man obviously unable to function fully alone. He walked over a mile, and fell again on the way home, thankfully not being injured.

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Responses

Response from Skegness Hospital 6 years ago
Skegness Hospital
Submitted on 10/01/2018 at 11:27
Published on nhs.uk at 12:36


Please accept our apologies for your experience. Unfortunately we are unable to respond without specific personnel details.

We would like to discuss your concerns further, so if you could please contact the Complaints Department on 01522 309752 this will enable us to fully review your husbands experience.

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