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"They did not help"

About: Northampton General Hospital (Acute) / Accident and emergency

I was coming because I need help. I had horrible headache from few days and you not give me nothing, just nothing. Dr send back to home and was told me take more aspirn when he know it's not help me becasue I was take sumatriptan, anadin extra, aspirn and more. He refferal me for scan next day but he send me home without any help. It's horrible. In another hospital they give me something different or morphine if different painkillers not help me but you don't give me nothing. It's really shame. First Time I was very disappointed, because with children when I come always I give very good rate but this time no.

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Responses

Response from Northampton General Hospital (Acute) 6 years ago
Northampton General Hospital (Acute)
Submitted on 18/12/2017 at 16:27
Published on nhs.uk at 16:31


We are very sorry to read you were disappointed with your experience in our A&E department.

If you would like to discuss your concerns with us in more detail please contact our Patient Advice and Liaison Service either via email - pals@ngh.nhs.uk or telephone 01604 545784.

We are pleased to note however that whenever you have visited the hospital with your children your experience has been good. Kind regards, NGH

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