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"Infection."

About: Coventry NHS Healthcare & Walk in Centre

I was seen by a doctor today.

The doctor treated me with no respect. I have bad chest infection and kidney when asked what antibiotics I have I asked if I could have ones that don't upset stomach as I'm in remission from cancer and radiotherapy has damaged my stomach. Their answer was. You don't get that sort of choose here and then said. ! Your not here to talk about your history ! Doesn't the doctor realise that the doctor had asked earlier. I didn't ask to feel so I'll but I expect to be treated with respect not complete rudeness. Maybe the doctor shouldn't be in that job. Disgusting. Maybe receptionist should show a few manger's too.

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Responses

Response from Coventry NHS Healthcare & Walk in Centre 6 years ago
Coventry NHS Healthcare & Walk in Centre
Submitted on 27/12/2017 at 14:59
Published on nhs.uk at 15:32


Thank you for sending us your message through NHS Choices. We aim to provide a great experience for everyone who uses our services and we are so sorry that you have not had such an experience. We have passed your comments on to the service manager, particularly the issues you have raised around the doctor and if you would like the service to contact you to discuss these concerns please contact the Customer Experience Team at customerservices@virgincare.co.uk or on 0300 303 9509.

Thanks again for your feedback. Carol Dale, Lead for Customer Experience.

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