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Appointments System

Story from nhs.uk

"Appointments System"

I hade to phone for an emergency appointment on Friday. The person I spoke to was knowledgeable & dealt with my request immediately.

Whenever I have had to call in the past I have always been dealt with properly & efficiently

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Responses

Response from Sarah Harrison, Head of Complaints and PALS, Lancashire and South Cumbria NHS Foundation Trust 6 years ago
Sarah Harrison
Head of Complaints and PALS,
Lancashire and South Cumbria NHS Foundation Trust

Submitted on 27/02/2018 at 08:40
Published on Care Opinion at 09:17

Thank you for taking the time to provide us with this feedback. Its great to hear positive stories about peoples experiences of our services and helps us better understand what matters most to people.

Thank you

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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