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Care Opinion

Cancelled operation

Story from nhs.uk

"Cancelled operation"

About: Milton Keynes Hospital / Accident and emergency

Totally disgusted admitted to hospital via a&e on 4th Aug discharged on 8th Aug on discharge notes it states surgery needs to be done In 6 to 8 weeks I had surgery booked for 4th DEC this was cancelled 1 hour before I was due to be there opp rebooked for 18th DEC then cancelled on 15thdec this is now almost 20 weeks since discharge suffering every week hospital are aware of this but do nothing its a disgrace

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Responses

Response from Michaela Tait, Patient Experience Manager, Milton Keynes University Hospital NHS Foundation Trust 6 years ago
Michaela Tait
Patient Experience Manager,
Milton Keynes University Hospital NHS Foundation Trust

Submitted on 18/12/2017 at 08:29
Published on Care Opinion at 10:33

We are very sorry to hear of your experience. We do take feedback very seriously, therefore if you would like to discuss your experience with us, please make contact with the Patient Advice and Liaison Service ( PALS) on 01908 995954 or via email on PALS@mkuh.nhs.uk. Once again we appreciate the time taken to feedback on your care. It is with such feedback that we can learn and improve. We look forward to hearing from you.

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