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"Gastric bypass and after care"

About: East Ayrshire Community Hospital / Cardiology East Ayrshire Community Hospital / Gastroenterology East Ayrshire Community Hospital / General Surgery University Hospital Ayr / Endoscopy University Hospital Ayr / Gastroenterology

(as a relative),

HI my mum was admitted for a gastric bypass and suffered some complications along the way. She has a few infections and also an infection that the surgeon could not pinpoint.

Dr Ali gave my mum absolutely 5 star treatment and made her feel like he cared. He was on the ball from beginning to end making sure every avenue was checked out. She was then moved to station 1 where again the nursing staff were second to none and the care she received there was exceptional to the point my mum was sure that all nurses were a credit to their profession. Big huge massive well done to all the care givers that looked after my mum which was through a worrying time. You all made her stay in hospital much more better and she felt at ease with you all.

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 19/12/2017 at 11:45
Published on Care Opinion at 12:08


picture of Eunice Goodwin

Image titleDear skyqq33,

I will be delighted to pass on the 'big huge massive well done to all the care givers that looked after your mum'.

It must be such a relief now it is all over and you can look forward to Christmas and the new year.

Thank you so much for taking time to share it with us on Care Opinion.

Best wishes,

Eunice

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