"Spinal surgery"

My 82 year old mother had excellent care from the surgical team from her initial assessments to the operation and post op medical care. She was cared for excellently on ITU post op by caring staff.

However once she was transferred to martlesham Ward she was left in pain and given poor treatment by some unsympathetic nursing staff, who did not treat her well at all and caused her to become upset, she wanted to complain at the time but waited til she was discharged to let me know about it. This marred her experience and ought not to have done. I do not think the nursing staff in question would have liked their loved ones to be treated the way my mother was and it just isn’t good enough.