"No service if you actually work for a living..."

I was referred to this trust's weight management service by my GP and sent details of 4 possible sessions I could attend (3 of which had already happened) the other one was during the day. There was only one evening session which I could not get to since it was in a place inaccessible by public transport, which means that people who work full time effectively can't use the service. There was no reply form of any sort provided, so I could not record the reasons I was not taking up the service, therefore neatly avoiding this information being sent back to the commissioning borough and just making it look like I chose not to attend. The only option given for weight loss support was a 9 week course.

I phoned and complained about the lack of evening services and was told it was because they couldn't get venues, which I found very hard to believe. Slimming clubs seem to have no problem finding evening venues.