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"Small op for removal of mole on back"

About: Forth Valley Royal Hospital / Dermatology

(as the patient),

On the 27/11/17 I had a mole removed on my back. The nurse doing the procedure was David. He was fantastic.   He and his 2 colleagues Maureen and Eden were lovely and made me feel relaxed and comfortable.

Eden was a trainee and was very interested in what was going.

My whole experience was great. Thank you again for the empathy and compassion and for keeping me relaxed 

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Responses

Response from Amanda Crawford, Patient Relations Lead, Patient Relations, NHS Forth Valley 6 years ago
Amanda Crawford
Patient Relations Lead, Patient Relations,
NHS Forth Valley

Head of Complaints

Submitted on 21/12/2017 at 15:00
Published on Care Opinion at 15:01


Thank you so much for taking the time to leave such lovely feedback which I have shared with the dermatology team. I am pleased to hear that your experience was a positive one at what can be an anxious time. I hope your wound is healing well.

Kind regards

Amanda Crawford

Patient Relations Lead

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