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"Lump on my back"

About: Forth Valley Royal Hospital / Dermatology

(as the patient),

I had a lump on my back, my doctor sent me to forth Valley hospital to have it removed. The lump was diagnosed as a cyst the size of a orange, the staff David & Doreen in minor ops were absolutely brilliant. , Because the cyst was very large the time to remove it was longer than expected, they made me very relaxed and comfortable. I can not thank them enough for their care and dedication.

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Responses

Response from Pauline Donnelly, Person Centred Manager, Department of Nursing, NHS Forth Valley 6 years ago
Pauline Donnelly
Person Centred Manager, Department of Nursing,
NHS Forth Valley
Submitted on 11/01/2018 at 14:40
Published on Care Opinion at 14:48


picture of Pauline Donnelly

Dear Warriors

Thank you so much for taking the time to get in touch to leave feedback, it is lovely to hear from our patients, our staff really love to hear from patients about their experience.

It is lovely to hear David and Doreen made you feel so relaxed and comfortable during your operation, it must have been so reassuring for you, at what I can only imagine to be a little bit scary.

I have shared your feedback with the team who asked me to pass on their thanks and best wishes.

Kindest regards

Pauline Marland

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