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"and it ges on"

About: Blackpool Victoria Hospital / Ophthalmology

so went back to eye clinic.. thought i was going to see someone higher up the ladder... no the same person as before , who i had already complained about with two letters and my gp .... asked how i was .. pain in eyes not as bad sight bit better not good but improved. then quick look at my eye and said , like i siad before we cant help you ... did i send you letter about mri scan well no you didnt .... had been told on thursday 7th stroke unit ... i had blood clot and looks like cyst ... now they said i had blood clot that is what caused your problem ... that was it ...so different story ..... then ultra sound told thurday 7th ... all clear ...they said not got glaucoma but 40% blocked artery .... so you need more tests again a different story .... sent me for test then said dont need eye drops ... i said last you said i did and you would refer me to gp .... reply no i didnt i wouldd of sorted so another lie ..... then said am i on aspro no you have never told me to .... again cant help me .... but eye as improve now that is without any treatment so doesnt that mean it can be treated or surgery doesnt make sense .... they then said you need aother appointment in 3/4mths now that will mean one year of being blind and nobody as given me any treatment what so ever .... and not even seen a consultant since 27th july ..... now is this right ..... just let me go blind ......

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Responses

Response from Blackpool Teaching Hospitals NHS Foundation Trust 6 years ago
Blackpool Teaching Hospitals NHS Foundation Trust
Submitted on 13/12/2017 at 08:32
Published on Care Opinion at 10:56


Good Morning,

I am sorry that from what you describe further we are not meeting your expectations.

In order for this to be investigated appropriately please contact the Patient Relations Team directly on:

patient.relations@bfwhospitals.nhs.uk

or

01253 955588

I understand that this is a difficult time for you.

Kindest Regards

Leanne Macefield

Patient Experience & Involvement Manager

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