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"Changing my path"

About: Inclusion Visions Thurrock (Drug & Alcohol Recovery Service)

(as a service user),

I find that attending the service is easy, and this is because I have an understanding key worker, M. 

My key worker has guided me in the right direction and has supported me in my recovery journey.

when I have had a bad day in the past it is good to know that if I call my keyworker he will always call me back to talk and genuine support has been given.

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Responses

Response from Emer Connolly, Service Manager, Inclusion Thurrock 6 years ago
Emer Connolly
Service Manager,
Inclusion Thurrock
Submitted on 18/12/2017 at 14:17
Published on Care Opinion at 14:19


Hi Freddo

Thank you for taking the time to give feedback.

It's reassuring to know that you feel that your relationship with your keyworker is very positive and supportive. It's also good to hear that when you are going through difficult times you look after yourself by seeking support.

I will feed this back to your keyworker and in the meantime, take care and I wish you all the best with your recovery

Emer

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Response from Emer Connolly, Service Manager, Inclusion Thurrock 6 years ago
Emer Connolly
Service Manager,
Inclusion Thurrock
Submitted on 18/12/2017 at 14:21
Published on Care Opinion at 14:22


Hi Freddo

Sorry I forgot to respond to the comment about the WIFI...

We are aware it is not always the best. We are having building work done in January and when that is completed, I will be looking in to possible improvements to the strength of our WIFI

Emer

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