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"Waiting time /mobile phones"

About: Bassetlaw Hospital / Accident and emergency

Came to Bassetlaw A&E at 06.30, with lung infection, was only one in , doctors/nurses walking around , on mobiles , chatting away , not seen by nurse til 7.25, doc saw me 08.50 , sent to x Ray had that , now 09.30 and still nothing , all seem to be swanning around ,, triage nurse at start at 06.30 , needs to come off nights as they need to have some more trig on how to be nice , this hospital is all that is wrong with NHS, and to round it up on the screen which is on constant loop, worst hospital I’ve ever come across . The board needs to sort this !, absolutely ridiculous place .

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Responses

Response from Bassetlaw Hospital 6 years ago
Bassetlaw Hospital
Submitted on 04/01/2018 at 13:20
Published on nhs.uk at 14:31


I am so sorry to read how unhappy you were with your recent experience at Bassetlaw Hospital.

I will ensure your comments are passed on to the Emergency Department General manager who will share them with the staff.

If you would like to discuss your concerns further please contact the Trust’s Patient Experience Team on Freephone 0800 028 8059 or by e-mail: dbth.pals.dbh@nhs.net.

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