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"Excellent care"

About: Darlington Memorial Hospital / Accident and emergency

My brother in law was admitted to the resus dept on -a/e dept. He was very poorly but the care and the quick response of the amazing staff helped to save his life. He was transferred to ITU 1 and again the care was faultless . We were informed every step of the way about his care and treatment.. He has a long way to go yet but he is definately improving so much so that he is waiting to. Be transferred to a medical ward. Without the quick response of the whole team my brother in law would not be here now. His wife and the rest o f the family are eternally grateful. to all the staff concerned in Raymond's care. Keep up the good work and a big THANKYOU.to you all.

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Responses

Response from Darlington Memorial Hospital 6 years ago
Darlington Memorial Hospital
Submitted on 15/01/2018 at 11:53
Published on nhs.uk at 12:16


Thank you for providing feedback on your relative's recent visit to Darlington Memorial Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care he received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the A&E Manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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