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About: Royal Orthopaedic Hospital / Trauma and orthopaedics

My son attended the above department for shoulder surgery on Saturday 2/12/17, I went along to keep him company. From the minute we walked into the department at 07:20 we couldn’t have had better care. Yes there was a bit of waiting around but I don’t see how this can be avoided. Anyway, the reason I’m writing this review is to say that the receptionist on duty that day is a credit to your hospital, they greeted everyone who entered the department with a cheery smile and did everything they could to help,whatever the request. I’m sure she brightened the day for every patient who walked through that door.

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Response from Royal Orthopaedic Hospital

Thank you for your kind feedback and I will ensure that this is shared with the reception team in the Admission and Day Case Unit.

Kind Regards

Lisa Kealey

Public and Patient Services Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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