"ADCU"

About: Royal Orthopaedic Hospital / Trauma and orthopaedics

My son attended the above department for shoulder surgery on Saturday 2/12/17, I went along to keep him company. From the minute we walked into the department at 07:20 we couldn’t have had better care. Yes there was a bit of waiting around but I don’t see how this can be avoided. Anyway, the reason I’m writing this review is to say that the receptionist on duty that day is a credit to your hospital, they greeted everyone who entered the department with a cheery smile and did everything they could to help,whatever the request. I’m sure she brightened the day for every patient who walked through that door.

Story from NHS Choices

Responses

Response from Royal Orthopaedic Hospital

Thank you for your kind feedback and I will ensure that this is shared with the reception team in the Admission and Day Case Unit.

Kind Regards

Lisa Kealey

Public and Patient Services Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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