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"Wonderfully thorough, humane care"

About: Southmead Hospital

I was in Southmead Hospital for five nights following a 'small bowel resection'.

At every stage of the process I felt as though I was being treated with sincere concern and complete respect.

The operation was a difficult one because the tumour to be removed was close to the fixed structure of the stomach, rather than among the slithery mass of guts further down, but it seems to have been peformed with complete success.

I was kept informed always about choices to be made, risks to be run, and so forth.

I can't thank my Consultants and their team enough.

I can't imagine that I would have received more conscientious, professional care anywhere in the world.

The aftercare was superb also: the nurses and doctors making their rounds were kind, careful, and fun to interact with, given the circumstances.

There seems to be a good spirit it in this workplace!

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Responses

Response from Southmead Hospital 6 years ago
Southmead Hospital
Submitted on 11/12/2017 at 07:37
Published on nhs.uk at 08:30


Dear Anonymous,

Thank you for taking the time and trouble to post your kind comments regarding the care you received at Southmead Hospital.

It sounds like you have had a particularly difficulty journey.

Please be assured that your kind comments have been shared with the staff involved.

With all best wishes and kind regards, Sue Needs, Deputy Advice & Complaints Team Manager.

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