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Cardiac Ward

Story from nhs.uk

"Cardiac Ward"

About: Royal Bournemouth General Hospital / Cardiology

I cannot rate highly enough the professionalism, attention to detail, compassion and good humour I experienced from all at Bournemouth Hospital during my recent stay. These attributes were shown from the person who cleaned the ward, to the A&E Department, the cardiac theatre staff and after care nurses.

Thank you.

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Responses

Response from Royal Bournemouth General Hospital 6 years ago
Royal Bournemouth General Hospital

Submitted on 14/12/2017 at 14:02
Published on nhs.uk at 14:42

Dear Charlie

Thank you for your feedback and we hope you are now feeling better after your cardiac treatment.

Time and again we hear how important a good sense of humour is, both to patients and staff, as it helps alleviate stress and tension, fear and anxiety and generally keeps peoples spirit up when at a low point. When this is mixed with good care, compassion and professionalism it makes such a difference for patients going through difficult and uncertain times.

It was lovely to hear that you experienced this throughout your journey from A&E to the Cardiac theatres and wards and I will be sure to share your kind comments with those areas.

Regards

Patient Engagement Team

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