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"MRI Scan"

About: Guest Hospital

Having had a panic attack in a previous MRI Scan, I called the hospital to ask if I could have a look at the scanner before my scan and they couldn't have been more accommodating.

On the day of the scan, the staff explained the whole procedure and completely made me feel at ease. I must admit I started to have another panic attack as soon as I lay down and the staff were so attentive, they made me feel better and the scan was completed. Thank you to all the staff in the MRI department.

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Responses

Response from Guest Hospital 6 years ago
Guest Hospital
Submitted on 01/02/2018 at 12:20
Published on nhs.uk at 13:02


Thank you for taking the time to provide your feedback.

Undergoing any form of treatment can be a worrying time, especially when this reminds you of a previous bad experience.

It is therefore brilliant to read your comments about how the staff explained everything fully and were very attentive to your needs.

I can confirm that your comments have been brought to the attention of the manager for this department to distribute to the rest of the team, who I’m sure will be delighted to receive them.

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