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Wonderful care in a&e and E wards

Story from nhs.uk

"Wonderful care in a&e and E wards"

About: Queen Alexandra Hospital / Accident and emergency

I came in through A&E / Majors with very bad asthma. I was seen really quickly and transferred to Majors where I was treated and sent for an x-ray really quickly.

I was them transferred to the E wards where I still am.

All the staff I have come into contact with are brilliant - Kind, considerate, sensitive; they listen to your questions and find the answers.

I am so grateful for the high standard of care here at QAH and can't thank the staff enough.

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Responses

Response from Marion Brown, Head of Patient Advice & Liaison Service (PALS) & Complaints, Portsmouth Hospitals NHS Trust 6 years ago
Marion Brown
Head of Patient Advice & Liaison Service (PALS) & Complaints,
Portsmouth Hospitals NHS Trust

Finding ways to improve our services from the people who use them.

Submitted on 14/12/2017 at 15:13
Published on Care Opinion at 17:23

Thank you for taking the time to share your positive comments about our hard working staff at the Emergency Department. I know they will be delighted to hear that you had a positive experience, at what was a very difficult time.

I hope you're now doing well and wish you all the best for Christmas and the New Year.

Kind regards

Marion

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