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Care Opinion

School nursing

Posted By PatientZ

"School nursing"

About: First Community Health and Care CIC

(as a parent/guardian),

The headteacher of my child's primary school has been attempting to get hold of the school nursing service on my behalf for over two months, but there has not yet been a response. There are no contact details on First Community's website, only a link to another third-party website which only has a phone number on, and no email address or building address for getting hold of the school nursing service. This doesn't really inspire much confidence 

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Responses

Response from Beverley Sharp, Clinical Governance Manager, First Community Health & Care CIC 6 years ago
Beverley Sharp
Clinical Governance Manager,
First Community Health & Care CIC

Submitted on 08/12/2017 at 10:49
Published on Care Opinion at 14:50

Dear Patient Z

I am sorry to hear about the difficulties you are experiencing in contacting our school nursing team. Can I ask you to telephone our Advice Line on 01883 340922 between 08.00 and 17.00 Monday to Friday who will be in a position to assist you.

Alternatively please do not hesitate to contact me directly on beverley.sharp@nhs.net.

Kind Regards

Beverley Sharp

Clinical Governance Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by PatientZ (a parent/guardian)

Although provisional contact has now been made with the School Nursing service, all I have been able to do is make an enquiry. I have not received an acknowledgement or a response, despite contacting them a week ago.

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