"Frustrated trying to get a two week..."
About: Guy's Hospital Guy's Hospital London SE1 9RT
Posted via nhs.uk
What could be improved
My GP has referred me to this hospital on the 'two week' pathway. Over two weeks on from the referral I have heard nothing from the hospital, the person I need to speak to is never available, my messages are not returned, and my GP is also having no luck finding out what is going on.
This is causing me a great deal of unnecessary anxiety and I am very disappointed with this poor service. I am a lifelong defender of the NHS but for the first time feel totally let down.ReferralsService