"Not what I expected"

I was called into the Hot Clinic after having a completely lost or struggled speech for over 5-6 weeks, this referral alone had taken a similar number of GP appointments to get to after nothing seemed to clear it & I was concerned it could be something sinister.

I was luckily told on the phone that I would be expected to have a camera test & assessed. I was called into the room sat down, asked to explain my situation which I went into some detail explaining it had come back & gone again at points & how important my voice is for my job working in healthcare myself, they went for a new camera head, applied some lubricant and went straight in.

Unfortunately after the camera was taken out Im not sure why, I became very hot & passed out. I must compliment that the team must have rushed straight in to help me and a very very polite nurse came in to elevate my legs & reassure me. I felt so bad for getting everyone else away from their patients & couldn't apologise enough for causing a scene, which they all reassured me was fine, so thank you for this. However after this, I was given a brief explanation, it may be stress, reflux (that I didn't know I had) & forgetting how to use my vocal cords correctly, given a prescription also for reflux & I was told to expect a referral & left the room not long after. One main thing however, which is the main reason I'm not happy with this outcome, was that they said they would refer me urgently to Speech therapy & recommended speaking to my occupational health. It is now around 3 weeks since, my OH won't refer me & my GPs have absolutely no knowledge or notes I was even at ENT to help refer me. I've had no letter to say I'm on a list & having tried ringing this department I was simply on hold for 15 minutes & hung up.

I really just feel left in the dark & overall I am not happy with the service provided throughout the past 2 months of struggling to speak.