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"very dissapointing"

About: Foundation House

When i was admitted into treatment, i felt completely isolated. The people who were 'helping' me did not want to be there. they rushed me and did not listen. They were completely unengaged and made me feel like i did not deserve to feel the way i did and that i was worthless.

i dreaded coming each week and i did not want to be their. even though at the beginning i was so desperate and ready to try anything that could help me. now i just feel powerless and alone.

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Responses

Response from Foundation House 6 years ago
Foundation House
Submitted on 11/12/2017 at 16:44
Published on nhs.uk at 17:45


Good afternoon

I was really sorry to read about your recent experience of one of our mental health services, and i can only apologise that your interactions have been less than positive.

i will share your comments with management, however, if you would like this matter to be looked into more thoroughly, please do call the PALS team on Tel: 01278 432022 or email us at pals@sompar.nhs.uk and we will be happy to discuss your concern with you.

With kind regards

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