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Flexible service

Posted By julieteb33

"Flexible service"

About: Royal Oldham Hospital / Maternity

(as a service user),

Every time I come everyone is very polite and would go out of their way to help. I had to cancel my appointment because of work commitments. On the same day (of the cancelation) I came for another appointment. As I was waiting, one of the reception girls approached me and asked if I wanted to have my scan at the same time it turned out there have been a few cancellations I was so pleased.

I have visited other places including private ones and have never seen such flexibility and willingness to help.

I am so grateful to the antenatal clinic for their great dedication and work.

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Responses

Response from Samantha Whelan, Patient Experience Midwife, Royal Oldham Hospital - Women's and Children's 6 years ago
Samantha Whelan
Patient Experience Midwife,
Royal Oldham Hospital - Women's and Children's

Submitted on 06/12/2017 at 07:57
Published on Care Opinion at 15:05

Thank you for leaving your feedback about our antenatal clinic. It is good to hear that the antenatal clinic team were helpful when you attended and that you were pleased that they were flexible and met your needs. I have shared your comments with the Antenatal Clinic manager Tracey Tomlinson who was very happy to hear such an appreciative story.

You can continue to leave feedback about your pregnancy birth and postnatal journey by logging back into your account. If you are having any difficulty with this the Care Opinion team will be happy to help. Email them at info@careopinion.org

Once again thank you for your comments.

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