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My ‘A’ team.

Posted By muscawq57

"My ‘A’ team."

About: Brooksby Day Hospital

(as a service user),

It was excellent. To talk about my concerns towards my walking was good. The exercises from the physio therapist really helped my legs. The occupational therapist came to my home to make sure everything was okay. The nurses listened and checked my blood pressure. I called them my ‘A’ team.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 07/12/2017 at 11:35
Published on Care Opinion at 12:01

picture of Eunice Goodwin

Dear muscawq57,

I will be very happy to make sure the 'A' team hear your lovely accolade about their care of you. I am pleased to hear how well you have benefited from the team and this service.

Thank you and best wishes,

Eunice

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