"Horrendous treatment"

My 70 year old mothers (whom has liver & bowel cancer) treatment on ward 8 was terrible. Her surgical team & a nurse being the exception in what was a traumatic visit. Not taken to the toilet even though she can not walk unaided. Left covered in masses of blood & my 70 old father told to clean her up. A bowl of urine was left in the toilet for two days which made the patients wretch. When asked for it to be cleared the response "not my job".My mother was left scared & felt she lost so much dignity. We saw staff smoking in the consulting room. When my father asked a member of staff for help they sat on their hands & swung around on their wheeled chair & did nothing . We will be taking this further.