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Inconsistent information

Posted By moonzd96

"Inconsistent information"

About: Royal Oldham Hospital / Maternity

(as a service user),

I find that I'm being told one thing by one person and another by the next. Not 1 doctor has been consistent with the one before.

As for the midwives, I find them always very happy and helpful, they try and make me feel relaxed.

The HCA ladies are fab and do a lovely service more than happy to help. 

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Responses

Response from Samantha Whelan, Patient Experience Midwife, Royal Oldham Hospital - Women's and Children's 6 years ago
Samantha Whelan
Patient Experience Midwife,
Royal Oldham Hospital - Women's and Children's

Submitted on 04/12/2017 at 11:43
Published on Care Opinion at 16:28

Thank you for taking the time to share your feedback about our maternity service. I am glad to hear that you found the midwives put you at ease and were happy and helpful. I will share your comments with them and our HCA's, they will be thrilled.

Please accept our apologies for any distress that was caused by the Doctors regarding inconsistent advice. If you wish to discuss this further I am more than happy to discuss this with you, please email me at:

samantha.whelan@pat.nhs.uk

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