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Great care

Story from nhs.uk

"Great care"

About: Queen Elizabeth Hospital Birmingham

I have attended cardiology outpatients 4 times for tests since 1st November. The care I have received has been outstanding, the staff from cleaners to the professor are amazing in their jobs and in the care they provide. All the nurses were attentive and patient centred. They communicated excellently and were approachable to discuss any concerns, although my care is still ongoing, I trust I am in the best possible hands.

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Responses

Response from Queen Elizabeth Hospital Birmingham 6 years ago
Queen Elizabeth Hospital Birmingham

Submitted on 01/12/2017 at 15:24
Published on nhs.uk at 16:36

Thank you for 5 star rating of the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you received at the Cardiology Outpatient Department. Your kind words have been forwarded to the senior staff responsible for the ward so they can share them with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

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