This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"A recent visit to day surgery"

About: Forth Valley Royal Hospital / Day Surgery

(as a service user),

Despite feeling extremely nervous about this procedure, Staff Nurse David and HCSW Maureen made me relax and their bright and pleasant manner made this a lot easier and less stressful.   What a great team they made! ! !

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Pauline Donnelly, Person Centred Manager, Department of Nursing, NHS Forth Valley 6 years ago
Pauline Donnelly
Person Centred Manager, Department of Nursing,
NHS Forth Valley
Submitted on 12/01/2018 at 16:25
Published on Care Opinion at 16:30


picture of Pauline Donnelly

Dear tigiwinkle

Many thanks for getting in touch, its lovely to hear from our patients, and would like to thank you for such kind words, it can bee very stressful coming into hospital, its great to hear that you were made to feel relaxed.

I have shared your feedback with David and Maureen who were delighted to received such lovely comments.

I hope that you have recovered from your procedure.

Kindest regards

Pauline Marland

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k