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"Wonderful care at St Albans District Hospital"

About: St Albans City Hospital / Respiratory medicine

Following referral by the respiratory team I have been receiving multiple daily iv anti biotics via the AMU at the Runcie Wing. The care has been second to none. I am so impressed.

The nurses delivered so much more than simple value for money . They gave true care . Every person who touched me washed their hands at least once during my treatment and there was great attention to keeping everything spotless. I saw the nurses wiping all the chairs and changing the pillowcases at the end of the day.

They were all careful to review the state of my cannula and ensure it was comfortable and stable at each visit, changing it frequently. There was never any wait after the drip was finished they were onto it and never left me for long even when they had to attend to other patients. That they were cheerful and working as a team was self evident.

I felt truly privileged to be in their care. They are true professionals. If you are sent to this team for treatment you are getting the best of the NHS. I will never be able to thank them enough for their commitment to patient care and dignity.

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Responses

Response from St Albans City Hospital 5 years ago
St Albans City Hospital
Submitted on 24/10/2018 at 15:46
Published on nhs.uk at 16:06


Thank you for taking the time to write this feedback, Jenny. We are so glad to hear that your experience was made so positive by our brilliant team, and that they delivered your care with the professionalism and consideration that we aim for. We shall make sure your kind words make it back to them!

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