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"An excellent and efficient outpatient service"

About: Lincoln County Hospital / Clinical haematology

During October and November 2017 I was referred to the

Haematology

Department by my GP for investigations through various blood tests and then this was followed up by scans and a bone biopsy. Clinic 7 is an extremely busy out patients clinic with limited physical space. However I was very impressed in how, at an anxious time for me, I was treated with welcoming, smiling, reassuring staff, from the reception staff through to nurses and the Consultant,

I was treated with dignity and respect throughout the whole process, including by the staff undertaking the CT scan and the bone biopsy. This was all completed in a relative short timescale and carried out very efficiently and in a professional manner. Thankyou to Lincoln Hospital for providing such an effective service with such dedicated staff.

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Responses

Response from Sandra Rice, Sister, Outpatients, United Lincolnshire Hospitals NHS Trust 6 years ago
Sandra Rice
Sister, Outpatients,
United Lincolnshire Hospitals NHS Trust
Submitted on 27/11/2017 at 11:40
Published on Care Opinion at 13:02


Thank you for your lovely comments and excellent feedback following your recent appointment in clinic 7.

I will make sure that all of the staff are aware and I know they will be delighted by your comments.

I am very pleased to read that you had a positive experience delivered by caring staff.

Sandra Rice

Sister – Outpatients

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