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My recent cataract operations at the Worcestershire Royal.

Posted By inspiredp34

"My recent cataract operations at the Worcestershire Royal."

About: Worcestershire Royal Hospital / Ophthalmology

(as a service user),

Following my recent cataract operations, I would like you to know that everyone I encountered, both in person and on the telephone, was kind, courteous, clear in their instructions and above all showed a profound understanding of any apprehension that I might have been feeling at the time.

For me, the outcome is little short of a miracle. As a watercolourist, I now see the world in glorious technicolor and not through a film of yellow ochre!

People are very quick to complain about the NHS, but I can only thank you all in opthalmology for exemplary care from everyone .

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Responses

Response from Worcestershire Royal Hospital 5 years ago
Worcestershire Royal Hospital

Submitted on 03/08/2018 at 15:50
Published on nhs.uk at 16:06

Dear Sir/Madam,

Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. We will share your kind comments with the responsible management team for Ophthalmology so that they can be shared with the staff. If you require anything further you can contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733 - please quote the reference number 34679.

Regards,

Patient Experience Team

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