"Nottingham City Crisis Team"

I have an established crisis plan written by a member of your team however it is never enacted.

Due to difficulties with communication I have a plan on Rio. It is also documented in my notes that I know when I'm in crisis, that I don't contact crisis for no reason or just for a chat (whilst that may be useful for some patients it isn't to me).

I proactively contacted the crisis team for support. I have had some text response but no actual action in terms of following my crisis plan.

Previously I've only recieved support following multiple A&E admissions for medical treatment. I want to avoid that, everyone wants to avoid that. I do not understand why CRHT don't follow the plan. I don't think I'm a difficult patient and due to my ASD I'm very straightforward about my risks and what I think will and won't help.

I was previously told by a member of your team that when you have contact with a patient you mentally put them in a box of manic/ psychotic/ personality disorder and that because I don't fit any of these this is probably why I don't receive timely support. A member of staff also said they hear a mobile go off in the office but assumes it is always a colleague's and it had never crossed their mind it might be the text phone. Text is the only way many autistic people can contact your service (along with Deaf service users and people with other disabilities).