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MRI Scan

Story from nhs.uk

"MRI Scan"

About: Pontefract General Infirmary

Went for an MRI appointment this morning in the radiological department at Pontefract I was dealt with straight away, the person that did the procedure, made me feel at ease, explaining everything in full and gave me the opportunity to voice any concerns I had, this made the experience bearable and comfortable in what could have been a stressful time.

Thank you

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Responses

Response from Pontefract General Infirmary 6 years ago
Pontefract General Infirmary

Submitted on 29/11/2017 at 08:01
Published on nhs.uk on 30/11/2017 at 03:15

Thank you for taking the time to post your comments on NHS Choices.

Receiving feedback is really important to the Trust and it is encouraging to read of your positive experience when using our radiology services.

I will pass on your lovely comments to staff and I am really pleased to read how staff made you feel at ease and more importantly, explained the procedure to you.

Thank you again for your feedback.

Kind regards

Clare Blackburn

(Complaints & PALS Improvement Lead)

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