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"Abusive car park attendant"

About: Heron GP Practice (Merlyn Vaz Branch)

On My fist visit I pull into the car park but no spaces so I turned round within the car park to look for another space only to be blocked and confronted by a angry car park attendant saying it was one way and what did I think I was doing .

i explained I was driving round the car park looking for a spot to which the attendant proceeds to get their camera out.

I appreciate its one way in and oneway out but nowhere in the car park does it state it’s oneway inside. Had the attendant simply said can I help you because you are only ment to dive through if no space you will have to go out and back in again that would be fine but not to be met by the attendant car blocking me with arms waving shouting and a camera in hand like I’ve committed a bank robbery. The attendant then proceeded to park in a disabled space and walk round??not once did I raise my voice think this attendant needs a anger management course.

What a fine start to the day.

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Responses

Response from Heron GP Practice (Merlyn Vaz Branch) 6 years ago
Heron GP Practice (Merlyn Vaz Branch)
Submitted on 19/04/2018 at 13:03
Published on nhs.uk at 14:06


Very sorry for the late response to your enquiry. We have put in place some measures to improve our response to comments on this page. Your experience in the car park is concerning and has been fed back to the organisation that manages the property and car parking at Merlyn Vaz.

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