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Care Opinion

Husbands stay in Greetwell Ward

Posted By Snod

"Husbands stay in Greetwell Ward"

About: Lincoln County Hospital

(as a relative),

My husband was in a lot of pain being sick all the time. Pain meds not properly administered. 

Left covered in sick until my daughter and myself changed the bed, washed and dressed him. This happened most days. Sick stains left on end of bed and table for 3 days until I cleaned them. 

After he had his op he was left in dirty blood stained sheets and gown. Again we had to sort this out. 

The vac drain that he had was not looked after properly as no one seemed to know how to work it.  This is a surgical ward. How can the nurses not know how to empty and reactivate a vac drain. Very poor care all round. 

He had a bad sore on both sides of his body that were just left. 

Upon discharge his wound was not checked and meds he was supposed to have were not been prescribed. Very poor. 

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Responses

Response from Alison Ward, Ward Sister, Greetwell Ward, United Lincolnshire Hospitals NHS Trust 6 years ago
Alison Ward
Ward Sister, Greetwell Ward,
United Lincolnshire Hospitals NHS Trust

Submitted on 06/12/2017 at 08:49
Published on Care Opinion at 15:09

Dear Snod,

I am extremely sorry that you had this experience whilst on Greetwell Ward. I can assure that your comments will be fed back to all of the staff as this is not the standard that I would expect to be delivered to patients.

I am also sorry that you and your daughter had to provide basic needs of care to your husband which should have been attended to by the staff on the ward.

Nurses on the ward are trained in caring for post-operative drains and I encourage my staff to ask if they are unsure about anything, I apologise if this came across as incompetence.

I would like to apologise again for your experience and reassure you that the issues will be addressed.

It is difficult to investigate this fully without some specific details so if you wish to get in touch with me then please do so. I'd be more than happy to meet face-to-face to go through your concerns with you. My contact details are at the end of this reply.

I hope that your husband is now recovering well.

Alison Ward,

Sister - Greetwell ward

Alison.Jayne.Ward@ulh.nhs.uk; Telephone: (01522) 573161/573162

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